FAQs – Your Questions Answered
Find everything you need to know about our products, orders, shipping, and more!
General Questions
At Med Cuisine, we bring authentic Mediterranean flavors to your table with high-quality, natural ingredients loved by chefs and home cooks alike. Our products are free from artificial additives, carefully sourced, and packed with rich tradition.
We source our ingredients from trusted farms and producers across the Mediterranean region to ensure authenticity, freshness, and premium quality.
While not all products are certified organic, they are 100% natural, free from artificial preservatives, and sourced with sustainability in mind.
Yes! Many of our products are gluten-free and plant-based. Check product labels for dietary details.
No, we are an online store but our products are available in select retailers, including Whole Foods Market and specialty stores.
Pricing & Discounts
Yes! We offer special pricing for restaurants, cafés, and retailers. Visit our Wholesale Page or contact us for more details.
We frequently offer special deals, bundles, and seasonal discounts. Subscribe to our newsletter to stay updated!
No, only one discount code can be applied per order.
Yes! You can purchase Med Cuisine gift cards—perfect for food lovers.
Orders & Shipping
We currently ship across the UK and Europe. For international orders, please contact us.
- UK Orders: 2-5 business days
- EU Orders: 5-10 business days
- Express shipping options available at checkout
Once your order is dispatched, you’ll receive a tracking link via email.
Yes! We offer free shipping on orders above a certain amount—check our Shipping Policy for details.
We take care in packaging, but if your order arrives damaged, contact us within 48 hours, and we’ll arrange a replacement or refund.
General Questions
At Med Cuisine, we bring authentic Mediterranean flavors to your table with high-quality, natural ingredients loved by chefs and home cooks alike. Our products are free from artificial additives, carefully sourced, and packed with rich tradition.
We source our ingredients from trusted farms and producers across the Mediterranean region to ensure authenticity, freshness, and premium quality.
While not all products are certified organic, they are 100% natural, free from artificial preservatives, and sourced with sustainability in mind.
Yes! Many of our products are gluten-free and plant-based. Check product labels for dietary details.
No, we are an online store but our products are available in select retailers, including Whole Foods Market and specialty stores.
Pricing & Discounts
Yes! We offer special pricing for restaurants, cafés, and retailers. Visit our Wholesale Page or contact us for more details.
We frequently offer special deals, bundles, and seasonal discounts. Subscribe to our newsletter to stay updated!
No, only one discount code can be applied per order.
Yes! You can purchase Med Cuisine gift cards—perfect for food lovers.
Orders & Shipping
We currently ship across the UK and Europe. For international orders, please contact us.
- UK Orders: 2-5 business days
- EU Orders: 5-10 business days
- Express shipping options available at checkout
Once your order is dispatched, you’ll receive a tracking link via email.
Yes! We offer free shipping on orders above a certain amount—check our Shipping Policy for details.
We take care in packaging, but if your order arrives damaged, contact us within 48 hours, and we’ll arrange a replacement or refund.
Still have questions?
Contact our support team—we’re happy to help!
Contact Us
